The COVID-19 pandemic has created huge disruptions to daily life around the world. Individuals must acquire information, resources and services by navigating a number of issues, such as public health preventive measures, unexpected financial burdens, working and learning from home and accessing healthcare services. With mundane routines and social networks disrupted, sociotechnical infrastructure has become central to their functioning and maintenance. How, then, have individuals and communities navigated these systems to acquire needed resources and accomplish everyday life tasks? And, how do these navigation practices vary in relation to locale and individual circumstances?
This Australia-based pilot study contributes to a multi-country project led by Dr Kathleen (Katie) Pine. The international collaboration aims to capture how individuals approach and navigate sociotechnical systems in everyday life during times of major disruption and crisis in Australasia, Brazil, Denmark, the United Kingdom and the United States.
People have had a hard time weighing pandemic risks because they haven’t gotten information they needed when they needed it03 May 2021
By Kate Henne, Kathleen H. Pine and Myeong Lee
Navigating a Pandemic: Australian practices and perspectives on information, services and technologies during the COVID-19 crisisAleks Deejay, Kathryn Henne, Franz Carneiro Alphonso Government and community sector reports 2022